Jiffy Lube®
1915 Hawkins Rd
Fenton, MO 63026

Great service. Logan went above and beyond. I'll defend be going back

I purchased a vehicle on a Wednesday, called that day to see if I needed to make an appointment. The gentleman that answered the phone stated there wouldn’t be any inspections on Thursday because he was off work and the only one that performs them. I called a few other Jiffy Lubes and the closest one was off of South Kingshighway. That is a little too far from me. I waited until Friday to take it in. I arrived at 10:00 am. The wait was 2.5 hrs when I checked in. This location only has ONE tech that performs inspections. I find it a little ridiculous. There were bays open and other techs standing around waiting for oil changes to come in. Why weren’t these techs trained to do inspections? I’m sure Thursday your store lost a lot of income because your store didn’t have a tech performing inspections. Not a lot of people would wait 2.5 hrs to get an inspection done. The techs were fantastic & professional. STEVE just needs a little help from management to find him some help with these inspections! GET THE MAN SOME HELP!

Good. Had to wait 1 Hour for an oil change even after there was an opening on the left side for about 30 minutes while the guys just kept walking around and not taking me in. Anyway. You pull your car in with guidance from the worker and they did do a great job replacing my oil nice and quick. Great job. Jiffy Lube!